Woodlands Retreat – Important Booking Information
INSTANT BOOKINGS PLEASE CLICK HERE BOOK Accommodation
EMAIL ENQUIRIES
Please email us via the form below.
PAYMENT POLICY
Payment for all bookings is required within 24 hours of making the booking.
Credit card facilities are available.
CANCELLATION POLICY
Cancellations must be submitted in writing. The following cancellation charges apply:
Bookings cancelled between 0 and 14 days of arrival will attract a 100% cancellation fee.
Bookings cancelled between 15 and 30 days of arrival will attract a 50% cancellation fee.
Bookings cancelled more than 30 days from the arrival date will be fully refunded.
Non arrival or early departure: No refund. The total booking value is payable/forfeit.
Refunds will be made only into the account from which the deposit was paid.
Where bookings originated through third-party booking agents, only the amount received from the agent will be refunded.
Commission refunds will be at the discretion of the agent in accordance with their own cancellation policies.
TERMS & CONDITIONS
Right of admission reserved.
Clarens has a no noise policy after 11pm.
All children are to be supervised throughout the property at all times.
All quotations are subject to availability at time of confirmation.
All litter including bottle tops, cigarette butts and lolly sticks to be placed in the bins provided outside each suite.
This is our home and we welcome you with open arms. Please treat it, the wo/men who exchange their labour here along with the animals and garden, with respect and consideration.
However we do have some T’s & C’s FYI below:
Cancellations must be submitted in writing. The following cancellation charges apply:
Bookings cancelled between 0 and 14 days of arrival will attract a 100% cancellation fee.
Bookings cancelled between 15 and 30 days of arrival will attract a 50% cancellation fee.
Bookings cancelled more than 30 days from the arrival date will be fully refunded.
Non-arrival or early departure: No refund. The total booking value is payable/forfeit.
Refunds will be made only into the account from which the deposit was paid.
Where bookings originated through third-party booking agents, only the amount received from the agent will be refunded.
Commission refunds will be at the discretion of the agent in accordance with their own cancellation policies.
T&C’s
RIGHT OF ADMISSION RESERVED
Clarens has a no noise policy after 11pm.
No Drunken or unruly behaviour will be tolerated.
Please obtain permission from the manager/owners for additional day visitors, anyone staying overnight will be charged for.
Any damages or losses will be charged.
Children are to be supervised whilst on the property.
Woodlands Retreat and / or its employees will not be held responsible for any damages, injury, theft or loss to either person and / or property resulting from whatsoever cause. Anyone entering these premises does so entirely at their own risk.
Owners of Vehicles and respective contents hereby acknowledge and accept that they bring them onto and leave them on the premises at entirely their own risk.
If you feel something requires our attention please feel free to let us know and we will attend to it as swiftly as possible